FAQ
1. Why choose us?
A: ①OEM/ODM Service ②Prompt response ③Fast delivery
④Best Quality ⑤Excellent service ⑥1 year warranty
2. What is your MOQ
A: Different products have different MOQs. For OEM orders, our MOQ is 1000 pieces, but we can accept smaller quantities if the products are in stock.
3. Can you print our logo on the product?
A: Yes, as a charging cable manufacturer, we support OEM/ODM services. We can print your logo, company name, labels, etc., as requested. we focus on helping you build your brand and expand the market.
4. What kind of packaging do you offer?
A: We provide color boxes, zip bags, and opp bags. The default packaging is a zip bag. If you prefer color box packaging, we can send you the die-cut template, allowing you to design the packaging with your logo.
5. What’s the delivery time of the order?
A: If we have it in stock, the shipment could be prepared within 2 working days. For OEM orders, please contact us to discuss more details.
6. Could I get samples for testing before placing the order?
A: Yes, we offer free samples for quality tests or other business purposes, but we kindly ask you to cover the freight.
7. Do you have MFI/CE/RoHS Certification?
A: Yes, we hold MFI/CE/RoHS certifications. Please contact us for details.
8. What about the warranty?
A: We offer a 12-month warranty.
9. What are the payment terms?
A: 30% deposit in advance, with the balance paid before shipment.
10. What payment methods do you accept?
A: Paypal, Western Union, TT, Alibaba trade assurance